However, most include only the essential functions of customer relationship management. Its forever free plan has an unlimited number of users, which is almost unheard of, as well as unlimited support, a mobile app and the maintenance of leads, customers and deals leads.Įach company’s basic plan varies. Freshsales might have one of the best free plans of any CRM software platform. ![]() Zoho CRM’s more robust free plan includes leads, standard reports, contact automation, account automation and a document library for up to three users. For example, limits its free plan to two users, three boards and only a Kanban view. While many of the CRM software companies offer a free plan, those plans are typically limited to a small number of users, limited number of contacts and bare minimum features.
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